Seniors' Entitlement Services

What is Seniors' Entitlement Services?

  • Volunteer advocates supporting seniors, 55 and up, living in Victoria, Saanich, Oak Bay, Esquimalt, and View Royal
  • Guidance and information
  • System navigation (financial, housing, healthcare, legal) 
  • Collaborative problem solving
  • Support to address elder abuse and unexpected hardships

*** Limited Service Advisory ***

Due to the COVID-19 pandemic, the SES office is temporarily closed to in-person visits.  In the meantime, we are still providing phone and email services.  Contact us by phone: 250-388-7696 ext. 230 or email: and we will get back to you as soon as we can. Thank you.

Hours of Service:

  • Advocates are available 3 days a week: 9am to 3pm Mondays, Wednesdays and Thursdays, with summer and winter holiday closures
  • Advocates have a wide range of professional backgrounds to help ensure a wide range of support is available to seniors


For more info see our pamphlet.